The mute button has the icon of a microphone with a line through it and the volume down button is a minus sign icon on it.
Alexa 2nd generation reset.
Second generation amazon echo and dot.
Just unplug the power adapter from the device or the outlet and then plug it back in.
Reset your echo device with a screen.
Reset the alexa enabled device to factory defaults.
Once the light ring goes completely dark press and hold the microphone mute and volume down buttons simultaneously for approximately five seconds until the light ring turns orange and then blue.
Set up your echo device with a screen.
Press and hold the microphone off and volume down buttons at the same time for about 20 seconds until the light ring turns orange.
This method applies to the newer 2nd gen versions of the echo and echo dot.
If your echo 2nd generation is unresponsive or you want to give it to someone else you can reset the device.
If your echo dot 2nd generation is unresponsive or you want to erase your device settings factory reset your device.
View photos and slideshows on echo show.
From there select device options and then reset to factory defaults but retain smart home device connections.
If you choose this option you ll need to register the device to your amazon account and enter device settings into the alexa app again.
Turn sunrise alarms on or off on echo devices with a screen.
If your echo plus 2nd generation is unresponsive or you want to give it to someone else you can reset the device.
Restart your device first to see if it resolves the problem.
How to reset 2nd generation echo echo dot 1.
Connect the speaker to its usb power.
Update the software version on your echo show.
Press the reset button combo.
The light ring will.
Having trouble with your echo device.
Update the wi fi settings on your echo device with a screen.
This echo speaker doesn t have a reset button you just need to hold down the microphone off and volume down buttons until the light ring turns orange.
To reset your second generation echo show without losing your smart home device connections say alexa go to settings or swipe down from the top of the screen and select settings.
If you can only find the mute button your device has a volume ring and you will need to use the other method to reset your alexa device.